Responsible Gaming

Responsible gaming means approaching all betting and casino activities on duelbit.bet as a form of entertainment that you control, not as a way to make money or solve financial problems. The Duelbits version of the site is designed around the principles of conscious play: you decide in advance how much time and money you can afford to lose, and you stop when the fun stops.

Duelbits, operated via duelbit.bet, provides tools, information and support so that you can observe your own gambling behaviour, recognise early warning signs, and take effective action if you feel at risk. If you are located in the United Kingdom, you should not access or use real-money gambling services that are not licensed by the UK Gambling Commission; the information on this page is provided for education and harm-minimisation purposes only.

Gambling is strictly for adults. If you are under 18, or under the minimum legal age for gambling in your country, you must not create an account or gamble.

Risk Awareness

Understanding the risks of gambling is the first step in protecting yourself. Gambling can become harmful when it stops being occasional entertainment and starts to affect your daily life, finances or relationships. The following signs can help you OBSERVE, EXPAND and REFLECT on your own behaviour.

Signs Of Potential Gambling Harm

• Frequent or longer sessions: You gamble more often than you planned, or spend much longer on duelbit.bet than intended.
• Chasing losses: You increase your stakes or return quickly after losses to "win it back".
• Preoccupation: You think about gambling, strategies or previous bets when you should be focused on work, studies or family.
• Spending more than you can afford: You use money needed for bills, rent, food, debts or savings.
• Borrowing or using credit to gamble: You rely on overdrafts, loans, or credit cards to continue gambling.
• Hiding behaviour: You lie about how much time or money you spend on gambling or delete transaction histories.
• Emotional impact: You feel anxiety, guilt, depression or irritability connected with gambling or when trying to stop.
• Neglecting responsibilities: You miss work, education, family or social obligations because of gambling.

Quick Self-Assessment Check

This short self-check is not a diagnosis, but it can help you reflect on whether gambling is becoming risky. Answer "yes" or "no" to each statement:

• I often spend more money on duelbit.bet than I originally intended.
• I have tried to cut down or stop gambling, but found it difficult.
• I gamble when I am feeling stressed, anxious, bored or depressed.
• I sometimes gamble with money that I need for everyday living costs.
• I have borrowed money, sold possessions, or used credit to fund gambling.
• Other people have expressed concern about my gambling.
• I feel irritable or restless when I cannot gamble.
• I hide or minimise the amount of time or money I spend on gambling.

If you answered "yes" to two or three questions, consider using the safer gambling tools described below and talking to someone you trust. If you answered "yes" to four or more questions, we strongly encourage you to contact a professional support service such as GamCare or Gambling Therapy as soon as possible.

Limits & Tools

Setting clear limits before you start to play is one of the most effective ways to stay in control. On duelbit.bet, the Duelbits experience is designed to help you plan your play, monitor your behaviour and take breaks when needed. Some tools may vary by jurisdiction; if a particular option is not available in your account, please contact support for assistance.

Deposit Limits (Daily, Weekly, Monthly)

1. Access your account settings: Log in to duelbit.bet, open "My Account" and select the section labelled "Responsible Gaming", "Limits" or similar.
2. Choose deposit limits: Select the "Deposit Limits" option. You will usually see separate fields for daily, weekly and monthly caps.
3. Set affordable amounts: Enter the maximum amounts you can comfortably afford to lose over each period (for example: daily £20, weekly £60, monthly £200). Use only disposable income, never essential funds.
4. Confirm and save: Review the figures carefully and confirm. Once saved, the system will not allow you to deposit more than the selected amounts during the relevant period.
5. Increasing vs. decreasing limits: Decreases normally take effect immediately so you can protect yourself straight away. Increases may only take effect after a cooling-off period (for example 24 hours or more), giving you time to reconsider.

Regional compliance note: If you are in the UK, you should not be playing on sites that are not licensed by the UK Gambling Commission. These tools are described to help you manage risk generally and, where legally permitted, when using duelbit.bet from other countries.

Time Management And Session Limits

• Session timers: In your "Responsible Gaming" settings, look for "Session Limit" or "Play Time Reminder". Set a duration (for example, 30, 60 or 90 minutes). When the time is reached, a reminder or automatic logout will help you reflect before continuing.
• Reality checks: Enable on-screen messages that appear at regular intervals (for example every 30 minutes) summarising your time spent and net result. Use these prompts to decide whether to stop.
• Personal schedule: Decide in advance how many sessions per week you consider acceptable, and use calendar reminders or alarms on your device to keep to that plan.

Short Breaks ("Time-Out" 24-72 Hours)

1. Open the Time-Out tool: Go to "My Account" -> "Responsible Gaming" and select "Time-Out", "Short Break" or similar.
2. Select a duration: Choose a short cooling-off period that suits your needs, for example 24, 48 or 72 hours.
3. Confirm the break: Read the information about what the time-out does (for example, blocking log-ins and deposits during the chosen period) and confirm your decision.
4. During the time-out: You will not be able to place bets or make deposits. Use this time to reflect on your gambling habits and, if needed, contact a support service.
5. End of the time-out: After the selected period ends, access to your account will normally be restored automatically. Consider maintaining or lowering your limits before you resume play.

Self-Exclusion

Self-exclusion is a stronger protective measure that blocks access to your account for an extended period. It is designed for players who recognise that gambling has become harmful or who are at high risk of addiction. The Duelbits experience on duelbit.bet supports long-term self-exclusion wherever legally permitted.

How To Apply Self-Exclusion

1. Log into your account: If it is safe for you to do so, sign in to duelbit.bet and navigate to "My Account". If you cannot or do not wish to log in, contact customer support via the help centre.
2. Open the self-exclusion section: Select "Responsible Gaming" and then "Self-Exclusion" or "Exclude Account".
3. Choose the exclusion period: Select how long you wish to be excluded. Typical options include at least 6 months, 1 year, 2 years, 5 years, or a permanent (lifetime) exclusion.
4. Read the conditions carefully: Review the explanation of the consequences: you will not be able to log in, place bets, or make deposits during the self-exclusion period.
5. Confirm your decision: Tick the confirmation box indicating you understand that the exclusion cannot be cancelled early, and click "Submit" or "Confirm". You may receive an e-mail summarising your request.
6. Support verification: In some cases, support may contact you to verify the request and ensure it was made by you personally.

Consequences Of Self-Exclusion

• Account access: You will not be able to log into your account for the duration of the self-exclusion. Attempts to register a new account may lead to closure when detected.
• Deposits and play: You cannot deposit funds or participate in any gambling services on duelbit.bet.
• Withdrawals and balances: Real-money balances that remain in your account may usually be withdrawn by contacting support, subject to verification and applicable terms. Promotional or bonus funds may be forfeited in line with the site's terms and conditions.
• Irreversibility: Self-exclusion cannot normally be lifted before the minimum period has passed. After expiry, your account will not necessarily reopen automatically; an active request may be required, and the operator may conduct further checks or refuse reopening for your protection.

Important UK note: Duelbits (operating via duelbit.bet and managed by Liquid Gaming N.V.) does not hold a licence from the United Kingdom Gambling Commission and does not participate in the UK GamStop scheme. If you are a UK resident, you should register with GamStop to block access to UK-licensed online gambling sites and consider using blocking software (such as Gamban or BetBlocker) to prevent access to offshore sites, including duelbit.bet.

Support Resources

If you are worried about your gambling or someone else's, professional and confidential help is available. In the UK, specialist organisations provide advice, counselling and treatment services independent from duelbit.bet. International services are also available online for players in other jurisdictions.

Local Support - United Kingdom

• National Gambling Helpline (GamCare): Call 0808 8020 133 (free from UK landlines and most mobiles) or use live chat at www.gamcare.org.uk, 24 hours a day, 7 days a week.
• NHS gambling services: The UK National Health Service offers specialist clinics for gambling problems. See www.nhs.uk for information and referral pathways.
• Young people support (BigDeal): Information and help for people aged 11-25 affected by gambling, at www.bigdeal.org.uk.

International Support Organisations

These organisations operate independently of duelbit.bet. They offer confidential advice and are experienced in supporting people from different countries, including those using offshore-licensed gambling sites.

National Self-Exclusion Schemes

• UK - GamStop: A free self-exclusion scheme that blocks access to all participating online gambling sites licensed by the UK Gambling Commission. Register at www.gamstop.co.uk. Duelbits is not UK-licensed and is not part of GamStop, but GamStop remains an essential protection for UK residents.
• Spain - RGIAJ: The "Registro General de Interdicciones de Acceso al Juego" allows Spanish residents to exclude themselves from licensed gambling operators in Spain. More information is available through the Spanish gambling regulator's website.
• Other countries: Many jurisdictions operate similar national exclusion registers. Check the website of your local gambling regulator or responsible gaming authority.

Blocking Software And Banking Tools

• Gamban: Device-based blocking software that prevents access to gambling websites and apps across multiple platforms. See www.gamban.com.
• BetBlocker: Free gambling-blocking software for computers and mobile devices. See www.betblocker.org.
• Bank transaction blocks: Many UK banks allow you to block gambling transactions on debit and credit cards. Check your banking app or contact your bank for details.

Support For Families And Friends

• GamCare Forum & Group Chat: Online community and moderated group chats for those affected by someone else's gambling.
• Gam-Anon: Support groups for families and friends of problem gamblers, with meetings in the UK and worldwide (www.gamanon.org.uk).
• Gambling Therapy - Friends & Family: Online support area specifically for people affected by others' gambling.

Confidentiality note: The services listed above provide confidential support. They will not share your information with duelbit.bet or any gambling operator without your consent, except where required by law to protect you or others from serious harm.

Help for Family

Gambling problems often affect family members, partners and friends. If you are concerned about someone who uses duelbit.bet or any other gambling service, it is important to look after your own wellbeing while encouraging them to seek help.

Talking To Someone About Their Gambling

• Choose the right moment: Speak when everyone is calm and sober, away from active gambling or immediate financial crises.
• Use supportive language: Focus on how their behaviour affects you, using "I" statements (for example "I feel worried when..."), rather than accusations or blame.
• Be specific: Mention particular behaviours (missed bills, secrecy, mood changes) rather than general criticism.
• Listen actively: Allow them to share their view. Denial and defensiveness are common; change often happens gradually.
• Encourage professional help: Suggest contacting services such as GamCare, Gambling Therapy, or a GP/psychotherapist rather than trying to manage the problem alone.

Support Resources For Families

• GamCare Family & Friends: Information, one-to-one support and online forums for those affected by someone else's gambling: www.gamcare.org.uk.
• Gam-Anon UK & Ireland: In-person and online meetings providing peer support for partners, parents and friends: www.gamanon.org.uk.
• Gambling Therapy forums: Dedicated sections for families and friends, with moderated forums and live support: www.gamblingtherapy.org.

Next Steps You Can Take

• Protect finances: Where appropriate and lawful, consider separating finances, limiting shared access to accounts, and speaking with a financial adviser or debt charity.
• Seek professional guidance: Talk to your GP, a mental health professional or counsellor with experience in addiction.
• Use legal and debt support: In the UK, organisations such as Citizens Advice, StepChange and National Debtline can provide free guidance on debts linked to gambling.
• Set boundaries: Clearly state what you can and cannot do (for example, not paying off gambling debts), and stick to these boundaries to avoid enabling harmful behaviour.

Operator's Commitment

The Duelbits brand available through duelbit.bet is operated by Liquid Gaming N.V., a company registered in Curaçao and holding sub-licence number GLH-OCCHKTW0706212022 under Master Licence 365/JAZ. Although Duelbits is not licensed by the UK Gambling Commission and does not accept play from the UK, the operator seeks to align with recognised safer gambling standards to protect eligible players in permitted jurisdictions.

Internal Monitoring And Risk Checks

• Behavioural analysis: The operator may monitor gameplay patterns such as frequency of deposits, size of stakes, length of sessions and evidence of "chasing losses" to identify potential risk indicators.
• Automated alerts: If unusual or risky patterns are detected (for example, a sudden sharp increase in deposits or extended continuous play), automated prompts or "reality check" messages may appear, encouraging you to review your behaviour and consider using limits, time-outs or self-exclusion.
• Manual reviews: In higher-risk cases, responsible gaming specialists may review activity to assess whether intervention is appropriate.
• Account interventions: Where necessary, the operator may apply restrictions such as temporary account suspension, cancellation of bonuses, or mandatory setting of safer gambling limits.

When Support May Contact You

• Risk patterns detected: If your activity suggests that you may be experiencing gambling-related harm (for example, repeated failed deposit attempts, multiple deposits in a short period, or using different payment methods), support may contact you by e-mail, on-site message or other available channels.
• Verification and affordability: You may be asked for information about your circumstances to help assess whether your level of play is sustainable. This is intended to protect you, not to judge you.
• Offering support tools: The team may recommend or directly apply responsible gaming tools such as deposit limits, time-outs or self-exclusion where appropriate.
• Non-response: If you do not respond to repeated safety contacts and your behaviour continues to appear high-risk, the operator may restrict or close your account in line with its duty of care and licensing obligations in Curaçao.

Note for UK residents: Because Duelbits is not regulated by the UK Gambling Commission, UK-specific consumer protections and alternative dispute resolution (ADR) schemes do not apply. However, the operator remains subject to oversight by the Curaçao Gaming Control Board and to general principles of fair and responsible conduct.

Updates

Responsible gaming standards and legal requirements continue to evolve. Duelbits may update this page and related policies on duelbit.bet to reflect new regulatory guidance, improved tools, and changes to the services offered.

• Notification channels: Significant changes to responsible gaming measures may be communicated via on-site banners, pop-up messages when you log in, or e-mail (where you have consented to receive such communications).
• Ongoing review: You are encouraged to review this page regularly so that you remain informed about the latest tools, rules and support options.
• Protection of existing exclusions: Updates to this policy do not reduce the effect of any self-exclusion or time-out already in place; those measures will continue for the full period originally agreed.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming on duelbit.bet, need help using any of the tools described above, or wish to provide feedback on how we can improve our safeguards, you can contact the operator and relevant authorities using the options below.

Responsible Gaming Contact Channels

• In-platform support: Use the help centre or live chat function on duelbit.bet (where available) and indicate that your enquiry relates to "Responsible Gaming" or "Safer Gambling".
• E-mail contact: If a dedicated responsible gaming e-mail address is provided within your account or in the site's help section, use that address and include your username and a brief description of your concern. If no specific address is listed, please use the general contact form on duelbit.bet and select the responsible gaming topic.
• Telephone: As of 2025, a dedicated telephone number for responsible gaming queries is not specified in the available data. Where a phone number is displayed within your account or on the help pages, you may use it to discuss safer gambling concerns with support staff.

Regulator Complaints (Curaçao)

For disputes that you are unable to resolve directly with the operator, you may submit a complaint to the Curaçao Gaming Control Board using their official complaints form at https://gamingcontrolcuracao.org/complaints-form. This process concerns dispute resolution and regulatory oversight; it is not a counselling or emergency support service.

Feedback And Support Request Form

You may also use the following form structure (where implemented on duelbit.bet) to request help with self-control, limits or responsible gaming issues:

Responsible Gaming - Support & Feedback

Full name (optional):


Account username (if applicable):


Contact e-mail:


Reason for contact:
Please select Help setting or changing limits Request a time-out Request self-exclusion I am worried about my gambling I am worried about someone else's gambling Feedback or suggestions

Describe your situation or request:


I confirm that I am at least 18 years old and that this request relates to responsible gaming.

Submit request

Requests relating to self-exclusion or urgent risk of harm should be clearly marked as "urgent" in your message. While the operator will aim to respond as quickly as reasonably possible, if you feel in immediate danger or at risk of self-harm you should contact local emergency services or a crisis helpline in your country without delay.