Terms & Conditions

These Terms govern your relationship with the operator of the online gaming services marketed on duelbit.bet under the "Duelbits" presentation of the Duelbits brand and set out the conditions under which you may access or use those services and this website. They are provided as general information and do not constitute legal advice. Effective date: 6 November 2025.

By accessing or using any part of the Duelbits-branded services via duelbit.bet, you agree to be bound by these Terms, the Privacy Policy, the Responsible Gaming Policy and any game- or promotion-specific rules (together, the "Agreement"). If you do not agree, you must not register an account or use the services. Users located in the United Kingdom must not create an account with or place bets on Duelbits, as the operator is not licensed by the UK Gambling Commission and does not lawfully accept UK players.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below. These definitions apply whether they are used in the singular or plural and whether capitalised or not.

Operator means Liquid Gaming N.V., a public limited liability company (N.V.) incorporated under the laws of Curaçao, with registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao, which operates the Duelbits-branded online gaming services accessible via references from duelbit.bet. Certain payment services may be processed by Ghost Operations LTD, 3 Griva Digeni Street, Patsalos House, 3rd floor, office 301, 6030 Larnaca, Cyprus.
Website or Platform means the online interface and related services that present and provide access to the Duelbits-branded gaming environment referred to on duelbit.bet as "Duelbits", together with all associated pages, mobile versions, APIs and communication channels.
User, you or Player means any natural person who visits the Website, opens an account or otherwise uses the gaming services, provided that such person is not located in the United Kingdom or any other prohibited jurisdiction.
Account means a personal, non-transferable user account opened by you with the Operator for the purpose of participating in the games and services.
Games means any casino games, slots, live dealer games, sportsbook markets or other wagering products made available by the Operator under the Duelbits brand through or in connection with duelbit.bet.
Bet or Wager means any amount of real money or bonus funds staked by you on the outcome of a Game or event offered on the Platform.
Bonus means any promotional credit, free spins, free bets, cashback, or other incentive credited to your Account subject to additional conditions, including wagering requirements and expiry periods.
Real Money Balance means the portion of your Account balance comprised of funds you have deposited and any winnings derived from such funds, excluding any active Bonus funds.
Bonus Balance means the portion of your Account balance that consists of Bonus funds and any winnings derived from such Bonus funds which remain subject to wagering or other conditions.
Wagering Requirement means the total amount in bets you must place using Bonus funds (or associated winnings) before such funds are converted into withdrawable Real Money Balance.
Prohibited Jurisdiction means the United Kingdom and any other territory in which the Operator does not hold the necessary licence or is otherwise not authorised to offer remote gambling services, including any jurisdiction listed as restricted on the Website from time to time.
Regulator means, for the purposes of the Operator's gaming licence, the Government of Curaçao and the Curaçao Gaming Control Board, and, for information only in relation to the UK, the United Kingdom Gambling Commission (which does not license the Operator).

Account Registration

The Operator provides remote casino and wagering services under a Curaçao gaming licence and does not hold a licence issued by the United Kingdom Gambling Commission. Accordingly, individuals located in the UK are not permitted to open an Account or to place Bets with the Operator. By seeking to register, you confirm that you are not in a Prohibited Jurisdiction and that you meet all eligibility criteria below.

Eligibility and Age Verification

Minimum age: You must be at least 18 years old (or higher if required by the laws of your country of residence) to open an Account. You must truthfully confirm your age during registration and the Operator may request evidence at any time.
Location restrictions: You must not be located in the United Kingdom or any other Prohibited Jurisdiction when registering or placing Bets. Use of VPNs, proxies or other tools to disguise your true location is strictly prohibited and constitutes a material breach of these Terms.
One account only: You may hold only one Account with the Operator. Duplicate or linked accounts may be closed and any associated Bonuses cancelled.

Registration Process and KYC

Account creation: To register, you must provide a valid email address, choose a secure password and, where requested, supply accurate personal details (such as full name, date of birth, physical address and phone number). You must verify your email address using the link sent to you.
Know Your Customer (KYC): Before allowing deposits, withdrawals or continued play, the Operator may require you to complete KYC checks in line with anti-money laundering and counter-terrorist financing obligations. This can include providing government-issued photo identification, proof of address, and, where appropriate, proof of source of funds.
Ongoing verification: The Operator may conduct additional checks at any time (for example, when your total transactions reach a certain threshold or where suspicious activity is detected). Failure to provide requested documents, or provision of false or misleading information, may result in suspension or closure of your Account and, where necessary, reporting to relevant authorities.

User Responsibilities

Accuracy of data: You are responsible for ensuring that all information provided during registration and throughout the life of your Account is complete, accurate and up to date. You must promptly notify the Operator of any changes.
Password security: You must keep your login credentials confidential and not share them with any third party. Any Bet placed via your Account will be treated as having been placed by you. You should use a strong, unique password and enable any additional security features made available.
Unauthorised access: If you suspect that your Account has been compromised, you must immediately change your password and contact customer support. The Operator may temporarily suspend your Account to protect you while investigations are undertaken.
Compliance with law: You are solely responsible for ensuring that your use of the Website complies with the laws applicable to you. You must not use the services where their offering or your participation would be unlawful, including in the United Kingdom.

Betting & Gameplay Rules

The Operator seeks to provide a fair, transparent and secure betting and gaming environment for Users who are legally permitted to participate. By placing any Bet through the Duelbits-branded services accessed via duelbit.bet, you acknowledge that all Bets are subject to the specific rules of the relevant Game, these Terms, and any additional sports or casino rules published on the Operator's primary domain (currently duelbits.com/sports-rules for sportsbook rules).

Placing Bets

Bet acceptance: A Bet is deemed accepted once it has been processed and recorded on the Operator's servers and appears in your betting history. You are responsible for checking that the details of each Bet are correct before confirming.
Minimum and maximum stakes: Each Game or market may specify a minimum and/or maximum stake. The Operator may impose further limits on a per-User or per-Bet basis and may refuse any Bet, in whole or in part, at its sole discretion.
Bet confirmation: Once a Bet has been confirmed and accepted, it cannot normally be cancelled or changed by you. In cases of obvious error (for example, manifestly incorrect odds), the Operator may void or adjust Bets in accordance with its published rules.
Odds and results: For sportsbook wagers, odds are subject to change up until the point of Bet acceptance. Settlements are based on the official result as determined by the relevant governing body or event organiser.

Void Bets and Cancellations

Technical issues: In the event of a system malfunction, obvious pricing error, or other technical fault that affects the integrity of a Bet, the Operator may declare the Bet void. In such cases, the stake will normally be returned to your Account.
Game interruptions: For casino Games, if a disconnection occurs after a Bet is placed but before the outcome is determined, the Operator will endeavour to complete the round automatically. The final outcome will be reflected in your balance once connection is restored.
Abuse and irregular play: The Operator may cancel Bets and confiscate associated winnings where it has reasonable grounds to believe that you have engaged in fraud, collusion, use of prohibited software, exploitation of obvious errors, or any other form of unfair advantage.

Conduct in Live Casino, Sports and Chat

Respectful behaviour: You must not use offensive, abusive, defamatory, obscene, racist, sexist, hateful or otherwise inappropriate language in live chat, usernames, or any other communication channel provided by the Operator or referenced through duelbit.bet.
No harassment or threats: Harassment, bullying, threats and intimidation of other players, dealers, support staff or any third parties are strictly prohibited and may result in immediate termination of your Account.
Prohibited conduct: You must not attempt to cheat, collude with other players, manipulate games, use bots or scripts, or exploit bugs or technical vulnerabilities. Any such behaviour will be treated as serious misconduct and may be reported to relevant authorities.
Monitoring: The Operator reserves the right to monitor Games and chat communications and to record sessions in order to investigate suspected breaches and to comply with regulatory obligations.

Bonus Terms

The Operator may, from time to time, offer Bonuses and promotions in connection with the Duelbits-branded services accessible via duelbit.bet. All such offers are subject to these Bonus Terms, the general Terms, and any specific rules published with the relevant promotion. If there is any conflict, the specific promotion rules prevail to the extent of inconsistency.

Bonus Qualification and Activation

Eligibility: Bonuses are typically available only to registered Users who are not located in a Prohibited Jurisdiction and who meet the criteria stated in the promotional description (for example, first-time depositors, or Users who opt in to a particular campaign).
Opt-in and codes: Some promotions require you to opt in or enter a bonus code before making a qualifying deposit or placing a qualifying Bet. Failure to follow the stated steps may result in no Bonus being credited.
Bonus credits: Bonus funds, free spins or free bets will be credited to your Bonus Balance once all activation conditions are met. The time and method of crediting will be set out in the relevant offer.

Wagering Requirements and Timeframes

Wagering: Unless otherwise stated, Bonuses are subject to a wagering requirement, meaning you must stake the Bonus amount (and, in some cases, associated winnings) a specified number of times before it converts to Real Money Balance. For example, a 10x wagering requirement on a £10 Bonus would require £100 in eligible bets.
Contribution of games: Not all Games may contribute equally to wagering requirements. Some may contribute 100%, some a lower percentage, and some may be excluded entirely. The applicable contribution table will be specified in the promotion details.
Time limits: Bonuses and any associated wagering requirements must normally be completed within the timeframe stated in the promotion (for example, within 7, 14 or 30 days from crediting in 2025). If the timeframe expires, the Bonus and any unpaid associated winnings may be forfeited.

Restrictions and Prohibited Practices

Maximum bet limits: When playing with an active Bonus, there may be a maximum permitted stake per spin, game round or sports Bet. Stakes in excess of such limits may not count towards wagering and may result in forfeiture of the Bonus.
Game restrictions: Certain games or categories may be excluded from Bonus play (for example, jackpot games or some high-volatility slots). Attempting to use Bonus funds on restricted games may be considered Bonus abuse.
Bonus abuse: Prohibited behaviours include, but are not limited to, opening multiple accounts, colluding with others, placing offsetting Bets, or deliberately structuring play solely to meet wagering requirements without genuine gameplay. The Operator may cancel Bonuses, void winnings and close Accounts where Bonus abuse is suspected.

Combining Promotions

No automatic combination: Unless expressly permitted, Bonuses and promotions cannot be combined. You may be allowed to have only one active Bonus at a time.
Order of use: Where both real money and Bonus funds are available, the Operator may determine the order in which they are used (for example, real money first, then Bonus funds), as stated in the specific Bonus rules.
Cancellation: You may, in some cases, request that an active Bonus be removed from your Account. If you do so, any remaining Bonus Balance and associated winnings may be forfeited.

Payments & Withdrawals

Deposits to and withdrawals from your Account are processed through the payment systems supported by the Operator, which may include bank cards, e-wallets and certain cryptocurrencies. Some payment services may be facilitated by Ghost Operations LTD in its capacity as a payment processing entity. The Operator does not accept transactions from or to persons located in the United Kingdom or other Prohibited Jurisdictions.

Deposits

Deposit methods: The available deposit methods (such as credit or debit cards, e-wallets and cryptocurrency wallets) will be displayed in the cashier section of the Website. Not all methods may be available in all countries.
Third-party payments: You must only use payment instruments held in your own name. The Operator may refuse or reverse transactions originating from third-party accounts.
Fees and limits: The Operator may apply minimum and maximum deposit limits per transaction, per day or over other periods. Any applicable fees will be disclosed in the cashier or at the point of transaction.
Currency and conversions: Deposits may be accepted in one or more supported currencies or cryptocurrencies. If currency conversion is required, it will be performed at the prevailing rate of the relevant provider; you are responsible for any conversion costs.

Withdrawals

Verification: Before processing any withdrawal request, the Operator may require you to complete KYC checks and, where necessary, provide documents confirming your identity, address and source of funds. Withdrawals may be withheld until verification is successfully completed.
Withdrawal methods: Where possible, withdrawals will be processed to the same payment method used for deposits. If this is not feasible, the Operator may request an alternative method subject to additional checks.
Processing times: The Operator aims to review withdrawal requests within a reasonable period (for example, within 24-72 hours during 2025), but actual processing times may vary depending on the payment provider and any required verification.
Limits and fees: Minimum and maximum withdrawal amounts may apply. The Operator may charge reasonable fees for processing withdrawals or currency conversions, which will be disclosed where relevant.

Refunds, Chargebacks and Crypto Transactions

Refund policy: Deposits are generally non-refundable once used for gaming. In exceptional circumstances, and at its sole discretion, the Operator may consider a refund request, provided that no Bonus abuse, fraud or other breach has occurred.
Chargebacks: If you initiate a chargeback or payment dispute, the Operator may suspend your Account, recover any bonuses and winnings derived from the disputed funds, and share relevant information with payment providers and authorities.
Cryptocurrency risk: Where cryptocurrency is accepted, you acknowledge that such transactions are irreversible and subject to price volatility. Deposits and withdrawals will be credited based on the amount actually received or sent on the relevant blockchain at the time of confirmation.

Limitation of Liability

The Operator endeavours to provide a fair and continuous gaming service but cannot guarantee that the Website will be available at all times or free from errors. This section explains the extent to which the Operator and its associated companies (including Ghost Operations LTD as payment processor) may be held liable in connection with your use of the Duelbits-branded services referenced on duelbit.bet.

Operator's Obligations

Fairness of games: The Operator uses trusted third-party game providers and systems designed to ensure that game outcomes are random and fair. Game rules and return-to-player (RTP) information are made available by the respective providers.
Accuracy of results: Bets are settled based on the official results and records stored on the Operator's servers. In the event of any discrepancy between your screen display and the Operator's records, the latter will prevail.
Security: The Operator applies reasonable technical and organisational measures to protect your data and funds, including encryption and access controls, but cannot guarantee absolute security.

Exclusions and Limitations

Technical failures: The Operator is not liable for any loss, damage or interruption arising from failures of telecommunications, internet connectivity, hardware or software (including that of third-party providers) beyond its reasonable control.
Indirect losses: To the maximum extent permitted by applicable law, the Operator is not liable for indirect, consequential or special losses, including loss of profits, business, goodwill or data, arising out of or in connection with your use of the Website.
Maximum liability: Without prejudice to the above, and subject to any non-excludable statutory rights you may have, the Operator's total aggregate liability to you arising out of any single incident or series of related incidents shall not exceed the higher of (i) the amount of your relevant Bet or (ii) the amount of funds in your Account at the time of the incident, up to a reasonable maximum set by the Operator.
Legal use only: The Operator accepts no responsibility for any use of the services in breach of local law, including by users located in the United Kingdom. You are solely responsible for ensuring that your participation is lawful.
Mandatory rights: Nothing in these Terms shall exclude or limit any liability which cannot be excluded under applicable law, including any mandatory consumer protection rights that may apply to you in 2025.

Intellectual Property Rights

All intellectual property rights in and to the Website, the Duelbits brand and associated content referenced on duelbit.bet are owned by the Operator, its licensors or its affiliated entities and are protected by copyright, trademark and other intellectual property laws.

Ownership and Permitted Use

Protected content: The software, source code, databases, graphics, logos, trademarks, trade names, designs, text, audio, video and other materials appearing on the Platform (collectively, the "Content") are protected works. "Duelbits" and any related logos are trademarks or registered trademarks used under licence by Liquid Gaming N.V.
Limited licence: Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website and its Content solely for your personal, non-commercial entertainment purposes.

Restrictions

No unauthorised copying: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, transmit, display, perform, publish or create derivative works from any part of the Website or the Content without the prior written consent of the Operator or its licensors.
No commercial use: You may not use the Duelbits name, trademarks or any Content in connection with any commercial activity, affiliate promotion or publicity targeting the United Kingdom or any Prohibited Jurisdiction, unless expressly authorised in writing.
Third-party rights: All rights not expressly granted to you are reserved by the Operator and its licensors. Any unauthorised use of the Content constitutes a material breach of these Terms and may infringe the intellectual property rights of the Operator or third parties.

Privacy & Data Protection

Your personal data is collected and processed by or on behalf of Liquid Gaming N.V. and, where applicable, Ghost Operations LTD in accordance with the Operator's privacy policy and applicable data protection laws. By using the Website or opening an Account, you acknowledge that you have read and understood the privacy policy and consent to the processing of your personal data as described therein.

Privacy policy: The applicable privacy policy is made available on the Operator's primary domain (currently at duelbits.com/privacy). That policy explains the types of data collected, the purposes of processing, legal bases, retention periods, your rights, and how to exercise them.
Data handling: The Operator implements appropriate technical and organisational measures to protect your personal data, including when it is processed by payment processors such as Ghost Operations LTD. Access to your data is limited to authorised personnel and service providers who require it for legitimate purposes.
International transfers: Because the Operator is based in Curaçao and uses service providers in different countries, your data may be transferred outside your country of residence. Such transfers will be carried out in accordance with applicable data protection laws and safeguards.
UK-specific note: Users located in the United Kingdom are not permitted to open an Account or use the gambling services; however, if you visit duelbit.bet from the UK, limited technical data may still be processed (for example, IP address for geo-blocking and security), in line with the privacy policy.

Changes to Terms

The Operator may amend these Terms from time to time, for example to reflect changes in applicable law, regulatory guidance, technical developments or business practices. The updated Terms will be effective as of the date stated in the revised version, which will not be earlier than 2025 for future updates.

Notification of changes: Where changes are material, the Operator will use reasonable efforts to notify you in advance, for example by displaying a prominent notice on the Website, sending an email to your registered address, or presenting an in-Account pop-up on your next login.
Review obligation: It is your responsibility to review the Terms periodically. Continued use of the Website after changes take effect constitutes your acceptance of the updated Terms.
Disagreement with changes: If you do not agree with any updated Terms, you must stop using the Website, request closure of your Account and withdraw any remaining Real Money Balance, subject to applicable verification and withdrawal procedures.

Termination & Suspension

The Operator reserves the right to suspend or terminate access to the Website and to close Accounts where necessary to protect the integrity of the services, comply with legal or regulatory obligations, or respond to breaches of these Terms.

Grounds for Suspension or Closure

Legal and regulatory reasons: The Operator may suspend or close your Account if it reasonably believes that your use of the Website is unlawful in your jurisdiction (including if you are located in the United Kingdom), or that you have breached any applicable law or regulation.
Breaches of Terms: Serious or repeated breaches of these Terms, including cheating, Bonus abuse, use of multiple accounts, provision of false information, or abusive behaviour, may lead to suspension or termination of your Account.
Risk management: Accounts may also be suspended where unusual, suspicious or potentially fraudulent activity is detected, pending investigation and clarification.

Procedure and Consequences

Notice: Where reasonably practicable, the Operator will notify you of any decision to suspend or close your Account, stating the main reasons for such action. In urgent cases (for example, suspected fraud), notice may be given after suspension.
Funds on closure: Upon legitimate closure of your Account, any remaining Real Money Balance, less any applicable fees or sums owed to the Operator, will normally be returned to you using an appropriate payment method, subject to successful completion of KYC and AML checks. Bonuses and associated winnings may be forfeited.
Appeal: If you believe your Account has been closed or suspended in error, you may contact customer support to request a review. The Operator will consider your explanation and supporting evidence before making a final decision.

Governing Law & Jurisdiction

These Terms, your Account and any Bet placed through the Duelbits-branded services referenced on duelbit.bet are governed by the laws of Curaçao, without prejudice to any mandatory consumer protection provisions that may apply in your country of habitual residence in 2025.

Curaçao law and courts: Except as otherwise required by mandatory law, any dispute, controversy or claim arising out of or in connection with these Terms, your Account or your use of the Games shall be subject to the exclusive jurisdiction of the competent courts of Curaçao.
Regulatory complaints: You may submit a complaint regarding the Operator's conduct under its Curaçao gaming licence to the Curaçao Gaming Control Board using the complaints form currently accessible at https://gamingcontrolcuracao.org/complaints-form.
United Kingdom note: The Operator is not licensed by the United Kingdom Gambling Commission and does not provide UK-approved alternative dispute resolution (ADR) services. UK-based players must not use the gambling services; if they nevertheless do so, they will not benefit from UKGC supervision or UK ADR schemes.
Consumer rights: Nothing in this section affects any non-excludable rights you may have under applicable consumer protection laws. Where such rights apply, you may be entitled to bring proceedings in the courts of your country of residence in accordance with those laws.

Contact Information

If you have any questions, complaints or other communications regarding these Terms or the Duelbits-branded services presented on duelbit.bet, you should contact the Operator using the contact channels made available on its primary website and by reference to the corporate details below.

Website: https://duelbit.bet (current domain for this geo, presenting the Duelbits brand) and https://duelbits.com (primary operational domain).
Operator (gaming services): Liquid Gaming N.V., Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao.
Payment processing entity: Ghost Operations LTD, 3 Griva Digeni Street, Patsalos House, 3rd floor, office 301, 6030 Larnaca, Cyprus.
Customer support: You can typically reach support via the help or live chat functions on the Operator's primary website. Additional contact information may be provided there and updated from time to time.
Regulator complaints (Curaçao): Curaçao Gaming Control Board complaints form: https://gamingcontrolcuracao.org/complaints-form.

If you are unsure about your legal position or rights in relation to these Terms or to online gambling in general, you should seek independent legal advice from a qualified professional before using the services.